We will never send unsolicited email and we will only send you information about our services if you have willingly passed us your contact information.
Information collected about you is used only for the provision of our service and is not used for any other purpose.
What information we collect about you
When you make a booking with us we collect the names of all the guests who will be staying, the Home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the deposit equal to the first night of your stay.
How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.
We may use your telephone number to contact you about your booking if we have been unable to contact you by email.
How is your data stored
All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely.
We will not share your information with any third party unless there is a legal reason for doing so.
We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration card on arrival.
For commonwealth guests;
- Name and nationality
For non commonwealth guests;
- Name, nationality, passport number, address of next destination
We will keep these cards safely in a locked filing cabinet. We are required to keep these registration cards for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.
Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at email@example.com
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