Privacy Statement

Privacy Policy for Tor Cottage

This Privacy Policy explains how we at Tor Cottage use any personal information we collect about you.  Tor Cottage is committed to ensuring the privacy of all our customers and website users. This policy only applies to the Tor Cottage website and does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage.

We will never send unsolicited email and we will only send you information about our services if you have willingly passed us your contact information.

Information collected about you is used only for the provision of our service and is not used for any other purpose.

What information we collect about you

When you make a booking with us we collect the names of all the guests who will be staying, the Home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the deposit equal to the first night of your stay.

How we use the information we hold on you

We use your home address as part of the card payment processing to validate the card.

We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.

We may use your telephone number to contact you about your booking if we have been unable to contact you by email.

How is your data stored

All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely.

We will not share your information with any third party unless there is a legal reason for doing so.

Guest Registration

We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration card on arrival.

For commonwealth guests;

  • Name and nationality

For non commonwealth guests;

  • Name, nationality, passport number, address of next destination

We will keep these cards safely in a locked filing cabinet. We are required to keep these registration cards for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.

Access to your information

You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at info@torcottage.co.uk

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies. See www.aboutcookies.org for more information.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience.

These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics Page.

This privacy policy only covers this website at https://www.torcottage.co.uk, other links within this site to other web sites are not covered by this policy.